Langkah Berjaga-jaga Honda Malaysia Memanggil Balik Civic Dan City Hybrid

72 unit Honda Civic 2022 dan 630 unit Honda City Hybrid 2021 sedang ditarik balik di Malaysia.

Honda Malaysia telah mengeluarkan panggilan balik berjaga-jaga proaktif untuk dua model yang dilancarkan baru-baru ini. 630 unit Honda City Hybrid 2021 sedang ditarik balik untuk kamera ADAS yang mungkin tidak aktif manakala 72 unit Honda Civic 2022 sedang dipanggil balik kerana kemungkinan

Pelanggan yang terjejas dimaklumkan melalui surat notis. Menggunakan aplikasi mudah alih HondaTouch akan membantu pelanggan mendapatkan pengesahan lanjut mengenai penarikan balik ini. Semua pembaikan dan penggantian bahagian yang terjejas adalah percuma dan semua kos berkaitan aktiviti panggil balik akan ditanggung oleh Honda Malaysia.

Semak sama ada kereta anda terjejas dengan menghubungi nombor Bebas Tol Honda Malaysia di 1-800-88-2020 atau dengan memasukkan butiran anda di productrecall.honda.com.my.

Berikut ialah siaran media Honda Malaysia dengan lebih maklumat.

PRESS RELEASE

Honda Malaysia (or the Company) today announced a proactive product recall involving the City Hybrid 2021 Year Model and Civic 2022 Year Model in a precautionary safety measure.

The details of the affected models are in Table 1.

Situation	Model	Year Model	Units Affected
A	City Hybrid	2021	630
B	Civic	2022	72

Table 1

The recall is for the following situations:

A. Inactive Advanced Driver Assistance System (ADAS) camera

This recall is a precautionary safety measure to replace the Advanced Driver Assistance System (ADAS) camera that is fitted in the front windscreen. The camera may not operate properly and cause ADAS to be inactive when driving. A total of 630 units of City Hybrid 2021 Year Model are affected.

B. Incomplete welding in driver seat slide adjuster

This recall is a precautionary safety measure to rectify the welding point at the slide adjuster in the driver seat. This may cause the driver seat to be not fixed in position when driving and may compromise the seatbelt protection for the driver. 72 units of Civic 2022 Year Model are involved.

Honda Malaysia apologises for the inconvenience caused to affected customers and reassures that other current production and selling models are not affected in this product recall. As of today, there are no incidences of crashes or injuries caused by this issue reported in Malaysia.

The Company believes this product recall is necessary as customer safety is Honda Malaysia’s top priority. Honda Malaysia will continue to uphold transparency and stringent controls for customers.

All affected customers will be informed via notification letters, which will include details of the product recall. Honda Malaysia urges all affected customers to contact any Honda authorised dealer to make an appointment upon receipt of the notification to have their vehicles checked and repaired if required, subject to parts availability. Honda Malaysia encourages customers to download and update their details via the HondaTouch mobile application for further verification on this recall.

The inspection, repair and replacement of the affected parts are free of charge and all costs related to this recall activity will be borne by Honda Malaysia. Vehicle owners can obtain information or check their vehicle status on this product recall by calling Honda Malaysia’s Toll-Free number at 1-800-88-2020 or log on to productrecall.honda.com.my.